Manager, Home & Community Care

Job No: SN190726
Location: North Vancouver, BC


CLOSES:  Until Filled 

  • Help make a difference to the Squamish First Nations community
  • Great opportunity for an experienced professional to lead the Home and Community Care division
  • Enjoy a competitive salary, plus comprehensive benefits and pension plan

About the Squamish Nation

Squamish Nation consists of 23 villages and is comprised of descendants of the Coast Salish Aboriginal people who live in the present day Greater Vancouver area, Gibson’s Landing, and Squamish River watershed. The Squamish Nation has occupied and governed the territory since beyond recorded history. The Squamish Nation's culture is rich and resilient. We continue to practice our customs and traditions, which are strongly interconnected with our traditional territory.  Together with our lands, our customs and traditions are the foundations of who we are as Skwxwú7mesh.

About the Opportunity

We have a great opportunity for a Manager, Home & Community Care to join our dynamic and progressive First Nations government in North Vancouver. 

Reporting to the Director, this position is responsible for the management and administration of the Squamish Nation Home and Community Care (HCC) division, including +/- 30 reports, an annual budget and operations in North Vancouver and provides support to Squamish Valley.  The incumbent works closely with HCC staff and the Registered Nurse Assessor to ensure proper implementation of client care plans, provision of quality home care services and Member access to other health care professionals (e.g. physiotherapists, hospital discharge coordinators, occupational therapists, social workers, long term care coordinators).  The position requires a seasoned professional who has exceptional knowledge and skills in home care client service, staff management, scheduling, policy, records management and budgets.  The incumbent must have a strong understanding of the rules and regulations associated with Home and Community Care including delegated and assigned tasks, client and staff safety and staff confidentiality. Supports program and policy development, patient quality and safety, and continuous improvement.

Primary duties and responsibilities include: 

  • Ensures accurate program and client records are maintained and enforces compliance to confidentiality policy.
  • Ensures that all Personal Care and Homemaking services are provided in accordance with divisional guidelines and requirements.
  • Develops and implements program policy and evaluation tools with a goal of ongoing development and improvement of HCC services.
  • Ensures effective case management of all client files to facilitate implementation and coordination of client care plans.
  • Provides staff supervision and coordinates training and education opportunities related to Personal Care and Homemaking.
  • Oversees the coordination and scheduling of staff.
  • Manages staff.
  • Ensures professional customer service to clients.
  • Maintains effective working relationships with Vancouver Coastal Health, First Nations Health Authority and other organizations that impact HCC services.
  • Prepares reports and presentations.
  • Stays current and pursues continuous professional development.
  • Manages and maintains medical equipment loan cupboard program.
  • Manages special projects and programs related to HCC.
  • Liaises with and works cooperatively with all Health Services divisions as well as other Squamish Nation departments i.e. Community Operations, Housing, etc.
  • Supervises the Health and Safety of Employees and adheres to workplace health & safety policies, safe work practices and procedures.
  • Participates as a member of the Home & Community Care and Yúustway Health, Wellness & Recreation Services teams.

The Ideal Candidate 

For this role, we are seeking a seasoned professional who has exceptional knowledge of home care client services, as well as people management and scheduling, policy records management and financial management. Candidates qualified as a Licensed Practical Nurse are encouraged to apply. 

The successful candidate will have:

  • A Master's Degree in Nursing (or relevant discipline) combined with 2-3 years of directly-related experience, including health care management, budget management, personal care/homemaking program delivery, staff management, policy/procedure design, budgeting


  • A Bachelor's Degree in Nursing (or relevant discipline) combined with 4-5 years of directly-related experience, including health care management, budget management, personal care/homemaking program delivery, staff management, policy/procedure design, budgeting;


  • A relevant post-secondary Diploma may be considered.


  • A minimum 3 years experience managing a team of 5 or more.
  • Previous experience working with federal or provincial governments in the health field (preferred).
  • Previous experience working with health records databases and large-scale computerized databases (JD Edwards preferred).
  • Intermediate/advanced knowledge of the Internet and MS Office applications.
  • Previous experience working with a First Nations community (Squamish Nation preferred).
  • A valid driver's license (Class 4, 5 or 7N preferred), access to a reliable vehicle with current auto insurance.
  • The ability to travel and work evenings and weekends, when required.
  • Must successfully complete Criminal Record Check with a Vulnerable Sector Search as per Squamish Nation Policy.

As career progresses, incumbent will be required to successfully complete job-required, short-term upgrading, training and courses relating to client record documentation, home care programs,  staff scheduling, staff supervision, etc.

If you are a skilled communicator and a friendly and dedicated professional, this could be an ideal opportunity for you! Apply online today! 

The above requirements are what Squamish Nation is seeking in the ideal incumbent at the time of posting and are subject to change, based on the needs of Squamish Nation. 



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